We use a wide range of couriers to suit the particular order.
Smaller items will be shipped with Royal Mail, using a standard 2nd class service with estimated delivery time of 3-5 working days. This option can be upgraded to a 24/48 delivery service at further cost and can be arranged with our customer service department.
Most of our items are shipped using Parcelforce with tracking information on a 24/48 hour delivery service.
For larger and heavier items these are shipped with an independent courier within 5 – 7 working days, please ensure a contact number is available for courier booking.
Deliveries are not made on Saturdays, Sundays or on public holidays. A specific time slot cannot be specified with any of our delivery options.
Unfortunately deliveries to some postal addresses may not be available. If we do not deliver to your address, we will notify you of this when you try to place the order. Please note that we are unable to ship to BFPO addresses so please use an alternative address.
Certain orders will be required to sign for your delivery. If we are unable to deliver, our carrier may return your parcel to its depot and leave a note explaining where your parcel is and how you can rearrange delivery or collect your parcel. If delivery is not rearranged or your parcel collected it will be returned to our warehouse. Please contact us to arrange redelivery in these circumstances. You may be responsible for additional delivery charges on any redelivery.